Question: How Do I Talk To A Live Person At EBay?

Does eBay have live chat?

Live Help allows you to ask your questions to an eBay representative live using an instant messaging service.

Upon clicking on the button, you will be asked for your User ID and email address to start chatting.

Live Help is available 5 days a week Monday to Friday from 8.30am to 4.30pm SST..

How do I complain to eBay about a seller?

If you’ve tried to work things out with the seller but they haven’t responded or resolved your issue, you can report it to us….Ask eBay for helpGo to the Resolution Centre – opens in new window or tab.Find your request under Your requests and cases.Select See details.Select Ask eBay to step in.

How long do eBay sellers have to respond?

48 hoursThe seller will have 48 hours to respond to your offer, before the offer expires. Some sellers will respond, even if it’s only to decline the offer. Others won’t respond at all, if they’re not interested in your offer.

How do I get my money back from eBay?

Follow these steps to get your refund.Contact Your Seller. If an item hasn’t arrived or isn’t as. described, go to My eBay, select the. item in your purchase history, and. … Not resolved? Let us know. If you’ve talked to your seller and the. … We’ll get your money back. Fast. You can count on hearing from us within.

How can I send a message to eBay?

How to send a message on eBayFind the item in your Purchase History.Select the More actions dropdown menu and select Contact seller or Contact buyer.Type your message and select Send.

Can you report price gouging on eBay?

Go to the listing and choose Report item, which you’ll find next to the description and shipping and payment options. On the File a report page, select Price gouging in the Report Category field. In the Reason for report field, select Price gouging. Select an option from the Detailed Reason field and then Send.

How do I contact eBay if I have a problem?

If you have a problem with an item you bought on eBay, you can use the Resolution Center to report it to the seller and resolve your issue….Ask eBay for helpGo to the Resolution Center – opens in new window or tab.Find your request under Your requests and cases.Select See details.Select Ask eBay to step in.

What are eBay’s customer service hours?

The customer support team is based in Utah, California and the Philippines and as I mentioned above is open Mon-Fri from 5am-10 pm and Sat-Sun from 6 am to 6 pm PST. Another number which I have seen circulated on the internet is for eBay’s Fraud Detection department, you can try reaching them at: 866-643-1607.

Can police get involved with eBay?

Reporting fraud or stolen goods to the police If the police take the matter further, the investigating police officer will contact eBay; we’ll provide the information the police need to help with the investigation.

How do I ask eBay to step in?

How to ask us to step in. Find the item in your Purchase History – opens in new window or tab. Select See request details (if your item didn’t arrive) or See return details (if you’re trying to return an item). Select Ask eBay to step in.

How do I chat on eBay UK?

Need to speak to someone? If you can’t find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click ‘call’ and we’ll give you a direct phone number and a PIN number.

How do I reach a live person at eBay?

You can also chat with us….Contacting Customer ServiceClick Help & Contact at the top of most pages.You may be asked to sign in. … Select the topic that best matches your issue from the menu.We’ll show a quick way to resolve your issue yourself, or we’ll show you the best way to contact us and when we’re available.More items…